THE BEST SOLUTION

At SOGLO, we care about guiding our client through his path and being part of the success of his project. This is why we have different types of services to offer and satisfy your needs.

Telemarketing

Telemarketing is well known to be one of the most effective ways to get your product or services recognized by potential customers or clients. We strive to continuously improve our talents by matching your telemarketing needs with ongoing product training, soft skill improvement, and quality assurance coaching to ensure the leads delivered to you are always at premium quality.

Back Office

The handling big amount of data is not a simple task. Data helps you make vital, rational and strategic business decisions and hence required to be managed by a professional and dedicated team. SoGlo delivers high-quality QA outsourcing services using an offshore technical talent with U.S. management and highly experienced quality analysts embedded in our clients’ front office departments. With emphasis on time-bound delivery and customized solutions, our quality assurance services help our partners manage the quality of their deliverables while keeping costs low.

Customer Service

Today’s customers are very conscious of what they are looking for and their needs. They expect constant engagement and communication from their providers, if they feel that their requirements are not met, they would simply move to another servicer who can comply with their necessities. We understand that customer service is the most important value to not only retain and keep your clients loyal but also increase your business.

VoIP Dialer & Provider

If your needs include calling a vast number of clients and prospects every week, you will need a dialer system that can automate your calls to scale production. This technology eliminates the tedious, slow and error prone process of manual dialing, thereby boosting productivity and helping generate more leads and sales than would be otherwise possible. Lastly offering a revolutionary option of Local Presence Dialing, which functions by displaying a local area code for the caller ID no matter from where the call is.

Tech Support

SoGlo also offer partnership for your technical support outsourcing needs. With support being a key selling point for users, SoGlo understands how technical support will provides necessary and timely solutions to your users’ problems. In addition, SoGlo’s desktop support service enables you to set your product offering apart from your competitors through superior tech support composed of higher levels of tech support quality, timely responses, and quicker problem resolution. This translates to increased customer’s happiness, loyalty, and healthier bottom lines.

Business Development

Your business is important. You have invested countless hours and dollars into this venture and you want to see it succeed. Nevertheless, your close attachment to your company can make it difficult for you to see what your business needs to grow. Realizing the value of a third party perspective, many business owners are now looking to outsource business development efforts. This external, unbiased view is only one of the benefits of outsourcing. Outside development teams add value to your business for many other reasons.

Sales

Outsourcing your sales team makes perfect sense! By trusting your sales processes to us, you can focus your resources on developing your company’s product and services by eliminating the dreary task of sourcing, hiring, training and rehiring an in-house team. Our team possess’ an extensive experience in selling tangible and intangible products throughout different fields and verticals. Together with our experience trainers and our quality control team, we can give you a winning external sales force tailored to your specific business needs. Find out now how our Sales Professionals can boost your company’s revenue!